Returns & Replacements
Our customer care team are here to take your call on 0404 62444, Monday to Friday, from 9.00 am to 5.30 pm.
Email firstname.lastname@example.org at any time.
If for some reason you would like to return your order please contact us by phone or email within 14 days of recieving your order and we will be happy to arrange collection of the goods. A collection charge will be made if goods have to be collected due to customer error. All returned goods must arrive in a saleable condition in their original undamaged packaging with the receipt that came with your order and we will give a full refund.
We are unable to accept opened containers for refund unless the product is deemed faulty. We are unable to accept items that require refrigeration including Udo's Choice Ultimate Oil Blend 250ml and 500ml and Udo's Choice Microbiotic range.
In accordance with HPRA/GDP requirements we CANNOT ACCEPT RETURNS on Irish Botanica Echinacea or Peace & Calm
These conditions do not affect your statutory rights as a customer.